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English

 issues, some of which may pertain to your device… Common Causes of 

 problems can happen for many reasons, including: 
Outdated… 

 issues: 
Clearing the cache can resolve loading

 quality in a web browser and what to expect when streaming from a mobile app… Follow these steps to change 

 resolution when streaming from a web browser: 
Open the 

… Keep Apps Updated: Newer versions often improve 

Learn how to enjoy your favorite music alongside 

 using the Music Button in the mobile app… Start a 

, such as skipping to the next song, within the 

Using the Music Button to Play Music While Watching 

To turn on subtitles on the web: 
Hover over the 

… Look for a subtitles or captions icon in the 

 is not playing on my TV browser… Smart TV browsers are often: 
Not updated regularly 
Missing support for newer 

 technology… Incompatible with certain security or 

 features 
Because of this, you may experience

 from our app or website directly to your TV or AirPlay-enabled device… Click the AirPlay icon on the 

How to Watch with AirPlay from Our App or Website

 play automatically in a collection or playlist—here’s how to manage it… Open any 

 in a collection, category, or playlist… Look below the 

Let's learn how to record personal notes on 

 Notes are your personal notepad for videos!

 as often as you’d like… Or you’ve moved the 

 from our app or website directly to your TV or Chromecast-enabled device… Select the 

 you want to watch… Older Chromecast devices may not be compatible with newer streaming technologies and could cause 

How to Watch with Chromecast from Our App or Website