Uscreen

Subtitles help make videos easier to follow by showing the spoken words as text. Not all videos offer subtitles, so availability can vary. If the option is shown in your player controls, you can enable and customize subtitles easily.

Note: Subtitles are only available for videos that include them. If you don’t see the option, subtitles are not offered for that video.

On a computer browser, subtitle controls are found in the bottom-right corner of the video player.

Hover over the video to show the playback controls.

Choose a language (if available).

1. Hover over the video to show the playback controls.
2. Click the subtitles button
3. Choose a language (if available).

Note: Some videos may offer auto-generated subtitles, which are created by speech recognition and may not be perfect.

If subtitles are available for a video on mobile, the icon will appear in the top-right corner of the player controls.

Tap the screen while the video is playing to show controls.

Tap the subtitles icon (a box with lines).

Choose your preferred language, if more than one is available.

1. Tap the screen while the video is playing to show controls.
2. Tap the subtitles icon (a box with lines).
3. Choose your preferred language, if more than one is available.

Many TV apps also support subtitles, but the experience may vary depending on your TV and device.

Look for a subtitles or captions icon in the playback options.

1. Start the video on your TV app.
2. Look for a subtitles or captions icon in the playback options.
3. Select your language, if offered.

Note: Subtitles on TV apps may appear in different places depending on your device brand or model.

Subtitles missing? If you don’t see a subtitles option, it likely means that subtitles are not available for that video.

Wrong language? Only the available languages for that specific video will appear in the menu.

- Subtitles missing? If you don’t see a subtitles option, it likely means that subtitles are not available for that video.
- Wrong language? Only the available languages for that specific video will appear in the menu.

Q: Why don’t I see a subtitles option on a video?

A: Not all videos include subtitles. If the icon or setting is missing, subtitles are not available for that video.

Q: Can I change the subtitle language?

A: Yes, if multiple languages are available for that video. The options will appear in the subtitle settings.

Q: What does “auto-generated” mean?

A: Auto-generated subtitles are created by voice recognition software and may not always be accurate.

Q: Are subtitles available in TV apps?

A: Many TV apps support subtitles, but it depends on your device and the video. If the option appears, you can use it.

Find out how to use subtitles when they’re available on web, mobile, or TV.

How to Turn On Subtitles for Videos

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

How to Turn On Subtitles for Videos

Using Subtitles on Videos

Subtitles on the Web

To turn on subtitles on the web:

Subtitles on Mobile Apps

To turn on subtitles on mobile:

Subtitles on TV Apps

To check for subtitles on TV:

Troubleshooting

Frequently Asked Questions