Using Subtitles on Videos
Subtitles help make videos easier to follow by showing the spoken words as text. Not all videos offer subtitles, so availability can vary. If the option is shown in your player controls, you can enable and customize subtitles easily.
Note: Subtitles are only available for videos that include them. If you don’t see the option, subtitles are not offered for that video.
Subtitles on the Web
On a computer browser, subtitle controls are found in the bottom-right corner of the video player.
To turn on subtitles on the web:
Hover over the video to show the playback controls.
Click the subtitles button
Choose a language (if available).
Note: Some videos may offer auto-generated subtitles, which are created by speech recognition and may not be perfect.
Subtitles on Mobile Apps
If subtitles are available for a video on mobile, the icon will appear in the top-right corner of the player controls.
To turn on subtitles on mobile:
Tap the screen while the video is playing to show controls.
Tap the subtitles icon (a box with lines).
Choose your preferred language, if more than one is available.
Make subtitles match your phone's settings
The app uses the caption settings from your phone, so subtitles look and work the way you set them up:
Your caption style: the text size, colors, font, and text edges you chose for your phone apply to subtitles in the app.
Subtitles on automatically: if you turned on captions in your phone settings, subtitles turn on as soon as you play a video that has them.
To change these settings:
iPhone and iPad: Go to Settings > Accessibility > Subtitles & Captioning.
Android: Go to Settings > Accessibility > Caption preferences.
Note: Videos you download to watch offline use the app's standard subtitle style.
Subtitles on TV Apps
Many TV apps also support subtitles, but the experience may vary depending on your TV and device.
To check for subtitles on TV:
Start the video on your TV app.
Look for a subtitles or captions icon in the playback options.
Select your language, if offered.
Note: Subtitles on TV apps may appear in different places depending on your device brand or model.
Troubleshooting
Subtitles missing? If you don’t see a subtitles option, it likely means that subtitles are not available for that video.
Wrong language? Only the available languages for that specific video will appear in the menu.
Subtitles turn on by themselves in the mobile app? Captions are turned on in your phone's accessibility settings. To stop this, turn off captions in your phone settings.
Frequently Asked Questions
Q: Why don’t I see a subtitles option on a video?
A: Not all videos include subtitles. If the icon or setting is missing, subtitles are not available for that video.
Q: Can I change the subtitle language?
A: Yes, if multiple languages are available for that video. The options will appear in the subtitle settings.
Q: Can I make subtitles bigger or easier to read?
A: Yes, in the iPhone, iPad, and Android apps. Change the caption style in your phone's accessibility settings, and the app uses that style.
Q: What does “auto-generated” mean?
A: Auto-generated subtitles are created by voice recognition software and may not always be accurate.
Q: Are subtitles available in TV apps?
A: Many TV apps support subtitles, but it depends on your device and the video. If the option appears, you can use it.