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How to Tell If You Subscribed via the Web or an App Store
How to Tell If You Subscribed via the Web or an App Store
Easily check where you started your membership—on the website, Apple App Store, or Google Play.
How to Request a Refund for In-App Purchases
If you subscribed through the Apple App Store or Google Play Store, refund requests must be made directly through them.
How do I Change my Plan?
Switch between plans anytime, on the website or through the app store.
How to Download an Invoice or Receipt
Find and download your invoice based on how you subscribed.
How to Refer a Friend and Earn Free Days
Invite friends and get 30 free days for each one who becomes a paying customer.
How Do I Confirm My Subscription Was Canceled
Learn how to check if your subscription was successfully canceled.
How to Apply a Coupon Code When Switching Plans
Apply a discount code when changing your membership—only available via the website.
How to Sign In to Your Account
Easily sign in to your account via web or mobile app using your email and password—or a Magic Sign In Link!
Download Videos to Watch Offline
Download videos via the app to watch offline
How to Restore Purchase
Trouble accessing your mobile app subscription? Follow these steps to restore your app store purchase quickly and easily.