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how do I cancel my Subscription
How
to
Cancel
In-App Subscriptions
In-app
subscriptions are
managed by app stores and must be
canceled
directly through them… Q:
I
canceled
my
subscription
, but was still charged. What should
I
do
?… Q: Can
I
cancel
my
in-app
subscription
through your website? A: No
How
Do
I
Confirm
My
Subscription
Was Canceled
Learn
how
to check if your
subscription
was successfully canceled… Q:
I
canceled but didn’t get a confirmation email. What should
I
do
?… Q: Can
I
confirm
my
in-app
subscription
was canceled on your website? A: No
How
Do
I
Cancel
My
Membership?
Easily
cancel
your membership through your online account or the app store where you signed up… To
cancel
: Click End Membership to
cancel
… Canceling an In-App
Subscription
How
to Pause Your Membership
Learn
how
to temporarily pause your
subscription
and what to
do
if the option isn’t available… Can
I
Pause
My
Membership?… Learn
how
to
cancel
your membership if pausing isn’t available
How
do
I
Change
my
Plan?
Q: Will
I
lose access to features if
I
downgrade
my
plan?… Q: Can
I
switch back to
my
old plan later?… Q: What happens to
my
billing if
I
have credits?
How
to Tell If You Subscribed via the Web or an App Store
Q:
I
don’t see any receipts in
my
email—what should
I
do
?… Q: Can
I
switch from an in-app
subscription
to a web
subscription
?… A: You’ll need to
cancel
the in-app
subscription
first
Why Can’t
I
See
My
Membership or Purchase History?
Learn what to
do
if your account isn’t showing your past purchases or
subscription
… Q:
How
do
I
know which email
I
used?… Q:
My
subscription
is active but
I
can’t find older purchases. Is that normal?
What to
Do
If Your Account Is On Hold
Learn
how
to resolve an “Account is on hold” message due to an unpaid invoice… Q: What happens if
I
cancel
while
my
account is on hold?…
How
to Unlock Your Account:
How
to Refer a Friend and Earn Free Days
Q:
I
don’t see Refer a Friend in
my
account. What should
I
do
?… Q:
How
do
I
know if
I
qualify for Refer a Friend?… It depends on your current
subscription
plan and
how
you signed up
How
to Remove Your Credit Card Details
Q:
How
do
I
remove a card if
I
subscribed through an app store?… Q: What happens if
I
remove
my
payment method with an active
subscription
?… Q: Can
I
remove
my
card from the mobile app?
