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Search results for:how do I cancel my Subscription

How Do I Cancel My Subscription?
Easily cancel your subscription through your online account or the app store where you signed up… To cancel: Click End Membership to cancel your subscription… Canceling via the Website Follow these steps to cancel your subscription directly through our website
How to Cancel In-App Subscriptions
In-app subscriptions are managed by app stores and must be canceled directly through them… Q: I canceled my subscription, but was still charged. What should I do?… Q: Can I cancel my in-app subscription through your website? A: No
How Do I Confirm My Subscription Was Canceled
Learn how to check if your subscription was successfully canceled… Q: I canceled but didn’t get a confirmation email. What should I do?… Q: Can I confirm my in-app subscription was canceled on your website? A: No
How to Pause Your Subscription
Learn how to temporarily pause your subscription and what to do if the option isn’t available… Can I Pause My Subscription?… Learn how to cancel your subscription if pausing isn’t available
What to Do If Your Account Is On Hold
Learn how to resolve an “Account is on hold” message due to an unpaid invoice… If you no longer wish to continue your subscription: On the On Hold page, click the Cancel Subscription… Q: What happens if I cancel while my account is on hold?
How do I Change my Plan?
Q: Will I lose access to features if I downgrade my plan?… Q: Can I switch back to my old plan later?… Q: What happens to my billing if I have credits?
How to Tell If You Subscribed via the Web or an App Store
Easily check where you started your subscription—on the website, Apple App Store, or Google Play… Q: I don’t see any receipts in my email—what should I do?… Q: Can I switch from an in-app subscription to a web subscription?
How to Apply a Coupon Code When Switching Plans
Apply a discount code when changing your subscription—only available via the website… Q: Will I lose any remaining value from my current plan if I switch? A: No… You will need to: Cancel your subscription through the App Store
Why Can’t I See My Membership or Purchase History?
Learn what to do if your account isn’t showing your past purchases or subscription… Q: How do I know which email I used?… Q: My subscription is active but I can’t find older purchases. Is that normal?
How to Refer a Friend and Earn Free Days
Q: I don’t see Refer a Friend in my account. What should I do?… Q: How do I know if I qualify for Refer a Friend?… It depends on your current subscription plan and how you signed up