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How Do I Cancel My Subscription?
How Do I Cancel My Subscription?

Cancel my subscription.

Ronalyn L avatar
Written by Ronalyn L
Updated over a month ago

You can cancel your subscription by logging into your account via our website and going to the Dashboard or My Account page (Header or Footer of our website)

From the Dashboard or My Account page, click on Purchases

Then go ahead and click on Manage

To cancel your subscription, click on End Membership. If you'd prefer to temporarily suspend it, click on Pause instead. More info on pausing your membership can be found here.

Once canceled, you will not be charged for the subscription in future months.

⚠️Important⚠️: You may receive a pop-up survey during the cancelation process. Follow the on-screen instructions to cancel or to continue the subscription with a discount on your next billing date.

NOTE: If your subscription originated through an app store, you will need to cancel from the app store from which you made the purchase.

Canceling an in-app purchase via the website will not cancel your app-based subscription.

Click on the respective app store below for instructions on how to cancel an in-app subscription.

NOTE: The dashboard can also be renamed as My Profile or My Account on our website and can be found on the header (top) or footer (bottom) of our website.

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