Basic Settings
Basic usage of the storefront and your account.
32 articles
Share Your Story on our Community PageYou can share your story or comment on others story using our community feature.
Unsubscribe from Marketing EmailsYou can opt-out of receiving marketing or content emails
How to Enable App Notifications
Create a Playlist on Mobile AppCreate your own customized video playlists, to order, organize, control, and play videos, in the way you want, on the go!
Refer a FriendGet 30 free days for each invited friend who becomes a paying customer.
How to Update Your Payment MethodEasily update your payment details anytime through your account settings.
How to Mark Videos as Watched
How to Download and Print ReceiptsDownload and print my receipts
On Hold Display Screen
How to Add Live Event to your CalendarAdd live events to your calendars (Google, Apple, and Outlook) to get notified before the event begins.
How to Add or Remove Videos from the Favorite CategorySave your favorite videos for easy access later, or update your favorites list anytime in just a few taps.
How to Purchase a Gift CardEasily purchase a gift card for a friend or loved one — the perfect way to share access to subscriptions or bundles.
How to Redeem a Coupon CodeApply a coupon code to receive discount
How to Redeem a Gift CardIn this article we will cover how to redeem a gift card
How to Delete my Account
Reset PasswordReset your password via a password reset email.
Adjust Video QualityLearn how to adjust video quality in a web browser and what to expect when streaming from a mobile app.
Enable AutoplayEnable or disable autoplay for videos and collections.
How to Watch with Chromecast from Our App or WebsiteUse Chromecast to stream video from our app or website directly to your TV or Chromecast-enabled device.
How to Watch with AirPlay from Our App or WebsiteUse AirPlay to stream video from our app or website directly to your TV or AirPlay-enabled device.
How Do I Cancel My Subscription?Easily cancel your subscription through your online account or the app store where you signed up
How to Cancel In-App SubscriptionsQuickly learn how to cancel a subscription purchased inside an app (like on iPhone, iPad, or Android).
How to Restore Your PurchaseTrouble accessing your mobile app subscription? Follow these steps to restore your app store purchase quickly and easily.
Remove Credit Card DetailsYou can remove your credit card from your account by following these instructions.
Adjusting your notification settingsThis article will help you adjust your notification settings.
Change Password
Add Videos to your Calendar via the App
Apply Coupon Code when Switching Subscription
Download Videos to Watch OfflineDownload videos via the app to watch offline
How to Pause Your SubscriptionLearn how to temporarily pause your subscription and what to do if the option isn’t available.
Verify Your Email Address📩 Keeping your email up to date ensures you receive important updates about your account.
How to Sign In to Your AccountEasily sign in to your account via web or mobile app using your email and password—or a Magic Sign In Link!