Basic Settings

Basic usage of the storefront and your account.

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23 articles in this collection
Written by Ronalyn L

Share Your Story on our Community Page

You can share your story or comment on others story using our community feature.
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Written by Ronalyn L
Updated over a week ago

Unsubscribe from Marketing Emails

You can opt-out of receiving marketing or content emails
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Updated over a week ago

How to Change Payment Details

How do I change my card for payment
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Updated over a week ago

Create a Playlist on Mobile App

Create your own customized video playlists, to order, organize, control, and play videos, in the way you want, on the go!
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Written by Ronalyn L
Updated over a week ago

Invite a Friend

Get 30 free days for each invited friend who becomes a paying customer.
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Updated over a week ago

How to Download and Print Receipts

Download and print my receipts
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On Hold Display Screen

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Updated over a week ago

How to Add Live Event to your Calendar

Add live events to your calendars (Google, Apple, and Outlook) to get notified before it starts.
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Written by Ronalyn L
Updated over a week ago

How to Add or Remove Videos from the Favorite Category

Add or remove videos from your Favorite list
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Updated over a week ago

How to Purchase a Gift Card

Purchase a gift card for a friend or family member as the perfect gift.
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Updated over a week ago

How to Redeem a Coupon Code

Apply a coupon code to receive discount
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How to Redeem a Gift Card

In this article we will cover how to redeem a gift card
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Updated over a week ago

How to use a different PayPal Account / Email Address

How to pay with a different PayPal account / email address
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How to Delete my Account

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Reset Password

Reset your password via a password reset email.
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Adjust Video Quality

How to adjust video quality web browser
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Updated over a week ago

Enable Autoplay

Enable or disable autoplay for videos and collections.
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Updated over a week ago

How to use Chromecast

Cast from your IOS or Andriod device to your TV using Chromecast
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Updated over a week ago

How to use Airplay

Use Airplay to cast your device to your TV
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How Do I Cancel My Subscription?

See how to cancel a subscription.
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How to Cancel In-App Subscriptions

To cancel your In-App Subscription, you must do so from the app store the purchase was made.
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Updated over a week ago

How to Restore Purchase

If your subscription originated through the app store and you cannot access content, you will need to restore the purchase.
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Written by Ronalyn L
Updated over a week ago

Remove Credit Card Details

You can remove your credit card from your account by following these instructions.
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Written by Ronalyn L
Updated over a week ago